The floor is one of the largest surfaces in any commercial building and one of the first to betray neglect. When a two-year-old floor looks a decade old, the flooring is rarely the problem. The maintenance is.
Grit is the enemy. Sand and dirt tracked in from outside act like sandpaper underfoot, scratching finish and dulling shine with every step. Matting at entrances and consistent dust mopping remove most of it before it does damage.
The wax layer is a sacrificial shield. Stripping and re-waxing VCT on a schedule means foot traffic wears the finish, not the tile itself. Skip it, and the wear grinds straight into the flooring, which is expensive and permanent.
Concrete and tile have their own needs, sealing and grout care, that protect against staining and moisture. Set up a maintenance interval matched to your traffic, and a commercial floor keeps looking freshly finished for years instead of weeks. It's far cheaper than replacement, and it's the kind of thing a good cleaning partner builds into your contract.